HOW DOES THE IC MEMBERS ACQUIRE THE SKILLS AND KNOWLEDGE TO FUCTION EFFECTIVELY?

It is the key responsibility of the Employer to conduct training sessions to acquire the skills & knowledge to conduct the proceedings of the enquiry for all the IC members.  Ability to create an enabling meeting  environment, use body language that communicates, complete attention to the parties, treat the complainant with respect, discard pre-determined ideas& determine the harm to the aggrieved. During a redress process the Internal Committee is required to assure confidentiality, no- retaliation and recommend interim measures as needed to conduct a fair inquiry.